SHIPPING POLICY

Please ensure your delivery address is complete, valid, and accurate before placing your order. We do not ship to PO Boxes, Parcel Collect addresses, or other restricted delivery locations. Orders sent to incorrect or invalid addresses may not be covered by shipping insurance.

If a customer requests a shipping address change after an order has been dispatched, any additional shipping costs incurred will be the customer's responsibility.

If a customer changes the shipping service or delivery preferences selected by OP Tactical AU after dispatch (for example, changing the delivery option from Signature Required to Authority to Leave), any applicable shipping insurance may become void. In such cases, OP Tactical AU accepts no responsibility for any loss, damage, or theft of the parcel.

Delivery Options

  • Free Standard Shipping on orders over $150.00 AUD
  • Standard Shipping (Signature Required): $14.95 AUD
  • Express Shipping (Signature Required): $24.95 AUD

Order Processing

Orders are dispatched within 48 hours (excluding weekends and public holidays).

Orders placed on Saturday or Sunday will be processed and dispatched from the following Monday.

Track Your Order

Once your order has been dispatched, a tracking number will be sent to your email address. Australia Post will automatically provide tracking updates to the email address supplied with your order.

Shipping Within Australia

We ship tactical gear, apparel, and accessories Australia-wide.

Please note that gel blasters, gel blaster parts, and certain related products are currently available for delivery within Queensland (QLD) only due to state regulations.

If you are located outside Queensland and have any questions regarding product eligibility or shipping restrictions, please contact our team via the Contact Us page before placing your order.

Delivery Responsibility

OP Tactical AU is not responsible for any loss, theft, or damage to a parcel once Australia Post has confirmed the shipment as delivered through its tracking system. If you believe your parcel has been lost or stolen after delivery confirmation, we recommend contacting Australia Post directly to lodge an investigation.