OP Tactical AU is committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you interact with OP Tactical AU, we may collect personal information such as your name, billing and shipping address, email address, and contact details when you place an order, create an account, or contact us.

When you browse our website, we may automatically collect certain technical information, including your IP address, browser type, device information, and operating system. This helps us improve site performance and user experience.

We may also use analytics tools to understand website traffic, user behaviour, and overall performance. This data may include pages visited, time spent on pages, referring websites, and interaction patterns.

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Arrange shipping and delivery
• Communicate with you about your purchase
• Provide customer support
• Improve our website, products, and services
• Send marketing updates (only where consent has been given)

Consent

When you provide personal information to complete a transaction, verify payment, place an order, or arrange delivery, you consent to us collecting and using it for that specific purpose.

If we request your information for marketing or secondary purposes, we will either ask for your explicit consent or provide you with an option to opt out.

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third parties only when required to operate our business, such as:

• Payment processors
• Shipping and logistics providers
• Website hosting and IT service providers

We may also disclose personal information if required by law or legal process.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve functionality. You may disable cookies in your browser settings, however some features of the website may not function properly as a result.

Marketing Communications

If you opt in, we may send you emails regarding new products, restocks, promotions, and updates. You can unsubscribe from these communications at any time.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our email sales@optactical.com.au.